Pilots Operations

Support

Something broken or confusing? Send the smallest report that lets the problem be reproduced.

Email Pilots Support

Monitored address: me@sabya.co

Before writing

Progress feels blocked

Use the troubleshooting checklist for fuel, recruitment, prerequisites, routes, and iCloud.

Need the controls

The built-in Flight Manual works offline. The full searchable manual includes separate iOS and Mac instructions.

What to include in a bug report

  1. What happened and what you expected instead.
  2. The screen you were using and the last action you took.
  3. iPhone, iPad, or Mac model and the OS version.
  4. Pilots version and build from the App Store or system app information.
  5. The exact wording of any error or warning shown on screen.

The native apps do not expose a manual save-code export. Do not send account passwords, Apple credentials, or unrelated personal information.

Save and sync help

Pilots autosaves locally and can sync through iCloud among devices using the same Apple Account. If progress is missing:

  1. Open the more advanced device and choose Save Now.
  2. Confirm iCloud is available in Pilots Settings.
  3. Leave Pilots open briefly, then launch it on the other device.

See the full iCloud troubleshooting steps.

Response expectations

Pilots is independently developed. Reports are read at the monitored address above, but response time can vary. Crashes, lost progress, inaccessible controls, and hard progression blockers receive priority.